How can you earn trust?

Be credible. Hold yourself to a high standard. No cutting corners, no cover up.

Everything you do as a leader is transparent and as good as your word. Be consistent. Constantly evaluate yourself, measuring your accomplishments and actions not against others but against your goals, your words, and beliefs.

Be competent. Insecure leaders may resort to bragging, but truly competent leaders allow their work to speak for itself. That means a commitment to learning and to building a base of experience.

Be connected. Connection is at the heart of trust—when you are connected you care about others, you communicate with them, you demonstrate the trust and respect you wish to receive.

And once you have trust, how can you keep it?

Be an example. Make sure your actions match your words and beliefs. Lead by example, instructing others through consistency, competency and communication.

Speak the truth. When the topic is difficult, when circumstance are challenging—that is when the truth is most important. When you speak from truth, you deepen respect. Lead with integrity.

Make sure you keep your actions congruent with your values and your words.

That consistency is what integrity is made of. Be accountable. Don’t hide your mistakes or make excuses. Be accountable for your actions and let everyone see you learn from them. Help others succeed.

Become an advocate for others and work for the advancement of those around you. When you help others succeed, learn and grow, you will not only earn trust but you will keep it for a long time.

Trust is at the heart of everything you do, the foundation of every relationship—with employees, colleagues, partners, family and friends.

Be able to capitalise on what matters most. Lead From Within: Trust is what matters most.

Building trust requires an open mind, open heart and open will.

With determination, trust is gained and it is achievable.

[Edited version]


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